Privacy Policy | Billy Cain Ford

This website, www.billycainfordsales.com, is run for Billy Cain Ford, 4191 Maysville Road, Commerce, GA 30529, by our web partner BurlinPro. In this policy, "we" and "us" mean Billy Cain Ford. It explains what information this site collects, how we use it and who we share it with.

Information you give us

When you fill out a form on this site, we collect what you enter. Depending on the form, that can be:

your name, phone number and email address
the vehicle you are asking about and any message you write
on the trade-in form, the year, make, model, mileage and VIN of your vehicle
on the financing form, your own rating of your credit and whether you have a trade-in, if you choose to answer

When you use the chat on this site, we collect the messages you type. If you share your name and phone number in the chat so we can contact you, we record them the same way as a form.

This site never asks for your Social Security number, date of birth or income. If you choose to finish a credit application, that happens on our main site, billycainford.net, and is covered by the privacy policy there.

Information collected automatically

Google Analytics. We use Google Analytics, which sets cookies, to understand how people use the site: pages visited, general location, device and browser, how you found us, and which buttons you use, such as call, text or directions. It does not receive anything you type into a form or the chat.
Server logs. Our hosting provider records technical details of each visit, such as your IP address and the pages requested, to keep the site running and secure.
Your chat in this browser tab. The chat keeps your conversation in your browser until you close the tab, so it is still there if you move between pages.

How we use your information

to answer your questions and follow up on your request, by phone, text or email
to help you with a vehicle, financing or a trade-in you asked about
to run, protect and improve this website

Who we share it with

We do not sell your personal information. We share it only with companies that help us run this site and respond to you, and only for that purpose:

DriveCentric, our customer management system, where your inquiry is delivered to our sales team
Resend, which delivers those inquiries by email
BurlinPro, which builds and manages this site and receives a copy of each inquiry to confirm it was delivered
Anthropic, whose AI service writes the chat's replies
Google, for Google Analytics, and for the fonts this site uses
Vercel, which hosts the site

We may also share information when the law requires it, or to protect our customers, our business or others.

Your choices

You can block or delete cookies in your browser settings, or turn off Google Analytics with Google's opt-out browser add-on.
If you no longer want us to contact you, tell us and we will stop.
To ask what information we have about you, or to correct or delete it, contact us using the details below.

How long we keep it

We keep your inquiry for as long as we need it to help you and for our normal business records.

Security

We use reasonable measures to protect your information, and the site is served over an encrypted connection. No website or email system can be guaranteed completely secure.

Children

This site is not intended for children under 13, and we do not knowingly collect their information.

Changes to this policy

If we change this policy, we will post the new version here and update the effective date above.

Contact us

Billy Cain Ford
4191 Maysville Road
Commerce, GA 30529
706.335.3105